Return & Refund Policy

1. Digital Services - No Physical Shipping

Tutors in Lahore provides digital services: Premium tutor listing (activation 1 hour), Verified badge, Notes PDF download (instant). No physical product shipped.

2. Premium Listing - Rs. 1500 / 30 Days

• Refund within 24 hours if premium not activated and no job applies/leads viewed.
• After activation or after 1 job apply, non-refundable as service already consumed.
• Activation is automatic within 1 hour via PayFast, 2 hours via Easypaisa/JazzCash proof.

3. Notes Marketplace

• Instant PDF after PayFast payment.
• Refund only if file not delivered within 24h or corrupted. After successful download, non-refundable.

4. Verification Fee - Rs. 1500

Refundable only if document verification not started. Once CNIC/degree check started, non-refundable.

5. Job Boost - Rs. 499

Refund if boost not activated within 48h.

6. How to Request Refund

Email support@tutorsinlahore.com with Transaction ID, PayFast Order ID, phone, reason. Or visit Office: House C-2 Javed Street - Maqbool Road, Ichra, Lahore 54782. Phone: 0321-3210279. Refunds processed in 5-7 working days via original method (PayFast, Raast P2M, Easypaisa, JazzCash).

7. Contact

Tutors in Lahore
House C-2 Javed Street - Maqbool Road, Ichra, Lahore 54782
Phone: 0321-3210279 | Email: support@tutorsinlahore.com | Mon-Sun 9AM-10PM PKT | PayFast Secured